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Privacy Policy

Last updated: February 20, 2026

This Privacy Policy explains how IntelliFleet (“IntelliFleet”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data when you use our mobile applications, web applications, GPS & IoT services, and related platforms (collectively, the “Services”).

IntelliFleet is a GPS & IoT-powered fleet management ecosystem designed for fleet owners, logistics companies, drivers, and operational staff.

1. Who This Policy Applies To

This Privacy Policy applies to:

  • Fleet owners and business customers
  • Authorized staff users
  • Drivers using the IntelliFleet Driver App
  • Website visitors
  • Any individual whose data is processed through IntelliFleet systems

IntelliFleet is a business-to-business (B2B) platform. Individual drivers and staff typically use the Services under authorization from a fleet owner or employer.

2. Information We Collect

We collect information only as necessary to operate fleet management, tracking, security, and operational intelligence services.

A. Information You Provide Directly

This may include:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Role (fleet owner, staff, driver)
  • Login credentials
  • Uploaded documents (licenses, IDs, vehicle documents)
  • Customer support communications

B. Location & Tracking Data

IntelliFleet collects location data to enable fleet operations. This may include:

  • Real-time GPS location
  • Trip routes and movement history
  • Timestamps (start, stop, idle)
  • Vehicle association
  • GPS device identifiers
  • Background location data (when authorized)

Background Location Use
Location data may be collected even when the app is closed or not in active use. This is essential for live fleet tracking, route monitoring, theft prevention, proof of delivery, and operational compliance. Location tracking is limited to operational purposes and subject to permissions granted by the user and/or fleet owner.

C. Device & Technical Information

We may collect:

  • Device model and OS
  • App version
  • IP address
  • Network type
  • Crash logs
  • Diagnostic data
  • GPS device health data

D. IoT & Vehicle Data

If connected to GPS or IoT devices:

  • Vehicle identifiers
  • Sensor data (fuel, temperature, motion, etc.)
  • Device status and signal strength
  • Tamper or disconnection events

E. Usage & Activity Data

We may collect:

  • Login timestamps
  • Actions performed in the app
  • Order creation and completion
  • Route modifications
  • Driver and staff activity logs

3. How We Use Information

We use collected data to:

  • Provide fleet tracking and management services
  • Enable route optimization and order execution
  • Monitor vehicle movement and status
  • Prevent theft and misuse of vehicles
  • Facilitate staff and driver accountability
  • Generate analytics and reports
  • Communicate service updates and alerts
  • Improve product performance and security
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (Where Applicable)

Depending on jurisdiction, we process data based on:

  • Contractual necessity (to deliver Services)
  • Legitimate business interests
  • User consent (especially for location tracking)
  • Legal obligations

For employees and drivers: Processing is typically based on fleet owner authorization and operational necessity.

5. Data Sharing & Disclosure

We do not sell personal data.

We may share data only with:

  • Fleet owners and authorized administrators
  • Service providers (hosting, maps, SMS, analytics)
  • GPS & IoT hardware partners (where applicable)
  • Law enforcement or authorities if legally required
  • Corporate successors (in case of merger or acquisition)

All third parties are required to follow appropriate data protection standards.

6. Data Retention

We retain data only as long as necessary for operational needs, legal compliance, and contractual obligations. Retention periods may vary based on subscription plan, fleet owner settings, and legal requirements. Archived or deleted data may be anonymized where possible.

7. User Rights & Choices

Depending on jurisdiction, users may have the right to:

  • Access their data
  • Request correction
  • Request deletion (subject to contractual limits)
  • Restrict processing
  • Withdraw consent (where applicable)

Some requests may need to be routed through the fleet owner or employer.

8. Consent & Responsibility of Fleet Owners

Fleet owners are responsible for:

  • Informing drivers and staff about tracking
  • Obtaining required consents
  • Complying with local labor and data laws

IntelliFleet acts as a data processor in many cases and does not control employment relationships.

9. Security Measures

We implement reasonable technical and organizational safeguards including:

  • Encrypted data transmission
  • Secure authentication
  • Access controls
  • Monitoring and auditing
  • Regular security reviews

However, no system is 100% secure.

10. International Data Transfers

Data may be processed or stored outside your country of residence, including on cloud servers. We take steps to ensure adequate data protection safeguards are in place.

11. Children’s Privacy

IntelliFleet Services are not intended for children under 18. We do not knowingly collect personal data from minors.

12. Third-Party Links & Services

Our Services may contain links or integrations with third-party services. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and within the app.

14. Contact Us

For privacy-related inquiries:

App Store Review Note: This policy explicitly discloses background GPS tracking, explains business necessity, clarifies fleet-owner responsibility, and meets Apple & Google disclosure expectations.